Nuuly Reviews

Nuuly has an overall rating of 4.5 based on 33 reviews. Customer feedback on Nuuly is mixed: Nuuly reviewers highlight positive aspects like wide selection of trendy clothing, affordable rental prices, easy return process and customer-friendly service, which strongly appeal to fashion-conscious individuals seeking affordable and sustainable clothing options. However, Nuuly is often criticized for its limited availability of certain sizes, occasional shipping delays, quality inconsistencies and limited rental duration.

4.5/5.0

33 reviews

5 Stars

20

4 Stars

8

3 Stars

4

2 Stars

0

1 Star

0

All Nuuly Reviews (33)
JanieGarcia_11
May 14, 2026
"The billing was accurate, so I’ll…"
The billing was accurate, so I’ll give them that. No surprise charges or weird mistakes, which was nice. Still, I kept having to double-check everything because the process felt a little annoying, it was annoying more than once. The bill was right, but the experience around it could’ve been smoother...
lindsey.Nolan
April 27, 2026
"Support actually got my issue sorted…"
Support actually got my issue sorted really quickly, with no annoying back and forth. Happy with how smooth it was.
hello_richard693
April 19, 2026
"Really quick turnaround"
My next box showed up fast. No complaints.
Christine.stanley
April 13, 2026
"Surprisingly Good at Guessing My Style"
I’ve been using Nuuly for a few months now, the recommendations are usually solid. The more I save and rent, the more it seems to figure out my style, which is both helpful and slightly concerning in a “does this app know me better than I know myself?” kind of way. Every now and then it suggests something I would absolutely never wear unless I lost a bet, but then it’ll also show me a cute piece I never would’ve searched for on my own. I’m giving it 4 stars because the sizing suggestions can be a little hit or miss, but overall the personalization makes browsing way easier.
hello_eugena366
April 13, 2026
"Easy to Use, but the Slow Loading Isn’t Great"
The app itself is really easy to use, which I appreciate. But the website does load slowly sometimes, companies should make sure the basics work smoothly if they’re expecting people to rely on their service. It’s not a huge deal, but it can be frustrating when you’re just trying to get something done.
GailDupuis
April 13, 2026
"The clothes actually feel really good"
I’ve rented a few boxes now, and I’ve gotta say, the clothes always feel nice, not cheap or worn out at all. A few pieces surprised me with how good they looked and felt. It’s been a really good experience so far.
VERCHER
April 12, 2026
"I actually found some really cute pieces…"
I actually found some really cute pieces in my size, which made me happy because that doesn’t always happen. I just wish the stuff I like didn’t sell out so fast, because I’d love to have more options available when I’m ready to shop.
emmagillespie7986
April 09, 2026
"Fun Finds, Even When Things Sell Out"
I really love nuuly. The popular pieces do get snatched up fast, which can be a little frustrating. Sigh. But I still always end up finding something cute or fun to rent, so it’s worth it for me. Obsessed
Dawn.turner
April 07, 2026
"Pretty easy to get the sizing right"
I’ve rented from Nuuly a few times now, and for the most part the sizing has been reliable. Most of the brands fit how I’d normally expect them to, and I always read the reviews because somehow strangers know my size better than I do. I did get one dress that was listed as my size but felt weirdly tiny, so it’s definitely not perfect. But since that only happened once, I feel like the sizing is mostly good overall.
rita_White74
April 04, 2026
"Packaging was good, but not perfect"
The box showed up clean and the clothes were wrapped nicely, so I’ll give them that. One of the bags was kind of crumpled though, which was a little annoying because you’d think that part would be handled better. Luckily nothing was actually damaged, but still, I did notice it
Julie_penn03
April 03, 2026
"Helpful filters, but search can be a little fussy"
I usually use nuuly when I’m hunting for something specific before a trip, wedding, dinner, or whatever event I’ve convinced myself needs a whole new outfit. The filters are super helpful, especially for size, occasion, color, and brand, and they save me from falling into a black hole of scrolling.
The search can be a little dramatic sometimes, though. If I type in something too specific, it doesn’t always bring up what I had in mind, so I’ll end up clicking around and browsing anyway like I’m on some tiny fashion treasure hunt.

That said, it’s still easy to narrow things down and find cute pieces without spending the rest of my natural life scrolling. It’s not perfect, but it works better than a lot of clothing sites I’ve used...
PhilipMull
March 30, 2026
"Pretty happy overall"
Most of my pieces came back clean and looking really nice. One sweater had a bit of pilling, but nothing too terrible. I reached out and support basically said something like, “That can happen with softer knits, but it shouldn’t affect the wear,” which felt fair. Overall, I’m happy with how everything turned out
isaac.Nissen
March 29, 2026
"Easy return, no drama"
I ended up sending it back, it was totally hassle-free. No issues at all, which was a relief, returns can be such a pain sometimes
Justin_bloom87
March 24, 2026
"Support came through quick"
One of the items was missing from my Nuuly order, so I hit up support. They got back to me way faster than I thought and handled it without making me go back and forth a ton, which was clutch. Dropping one star because yeah, it was still kinda annoying to deal with, but overall their help was solid.
DICKINSON
March 17, 2026
"Helpful for maternity clothes, but communication could be clearer"
I used Nuuly during my pregnancy it was really helpful. They had some great maternity options, the clothes were comfy, and I loved not having to buy a bunch of stuff I’d only wear for a short time. The whole process was easy overall, but I did get annoyed a couple times because the communication wasn’t always clear, especially around timing and what to expect. Still, it definitely made dressing for pregnancy a lot less stressful.
AMENTA
March 17, 2026
"Still feeling like a great buy"
I wasn’t expecting to use it this much, but lately I’ve been reaching for it all the time. based on how useful it’s been recently, it feels totally worth the price.
Gloria-ivey
March 02, 2026
"Nuuly was okay overall. Reading between…"
Nuuly was okay overall. Reading between the lines, it seems like the service is solid, but the shipping timing just isn’t quite where I’d want it to be for the price. My order took longer than I expected, which wasn’t a huge disaster or anything, but I definitely found myself wishing it had shown up a few days sooner
TeresaHeine_26
March 01, 2026
"Exactly What I Picked"
My Nuuly order showed up with every single item I picked and all the right sizes, with no weird mix-ups or surprises, and everything matched my closet selections perfectly, which might sound basic but that’s the main thing I care about when I’m ordering clothes.
hectormiller2687
February 26, 2026
"Cute stuff, but the availability can be frustrating"
I do like nuuly overall and I’ve definitely found some really cute pieces, but the inventory feels hit or miss. A lot of the items I save end up not being available when I’m ready to choose my next box, especially in my size. It can feel like I’m getting passed around between what I want, what’s actually in stock, and what sizes are left. I still think it’s worth using, but it’s frustrating if you have specific pieces in mind. I just wish they restocked more often or had better size options available
hello_roger669
February 21, 2026
"No surprise fees. Felt fair to…"
No surprise fees. Felt fair to me. Simple. No complaints.

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